Telephone English with CD is a practical business English resource designed to help learners develop the skills needed to communicate effectively over the phone in professional situations. It focuses on essential language for making and receiving calls, taking messages, handling enquiries, arranging meetings, and solving problems by phone. The book provides realistic dialogues, useful phrases, and guided practice activities to build fluency, accuracy, and confidence in telephone communication. The included CD offers listening practice and model conversations, making it suitable for classroom use, workplace training, or independent study.